Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise. “Personal data” is any information relating to an identified or identifiable natural person.
Data Protection Declaration
Server Log Files
You can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.
When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.Text
Collection, Processing and Transfer of Personal Data in Orders
Contact, Evaluations, Newsletter
Collection and Processing when Using the Contact Form
When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. The data processing is for the purpose of making contact. By submitting your message you agree to the processing of your transmitted data. Processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent.You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.
Data Collection when you Post a Comment
Use of your Email Address for Mailing of Newsletters
We are aware that we must inform newsletter subscribers in a special way about the risks of data processing in the USA. We will also have this confirmed with an extra consent. The reliability and our trust in the IT security measures taken by Mailchimp are so high that we are ready to do so. We are convinced that the data security measures taken at Mailchimp are many times better than those of the EU alternatives we consider. Unfortunately - because not only we would like to see better EU service providers in this segment.
Legally, the use of Mailchimp represents a transfer of your personal data. Since the IT systems that Mailchimp uses are - like the company - located in the USA, data is passed on to third parties in a non-secure third country. Different data protection framework conditions apply in the USA. In terms of data protection law, an adequate level of data protection must be ensured when processing data in a non-EU member state such as the USA. In the case of Mailchimp, this is guaranteed through the use of the EU standard contractual clauses that we have concluded with Mailchimp. The EU standard contractual clauses are still fundamentally effective according to the case law of the European Court of Justice (judgment of July 16, 2020, Ref .: C-311/18 (“Schrems II”)).
In the specific case, we currently have no justified reason to assume that Mailchimp cannot meet its contractual obligations from the agreed EU standard contractual clauses. As a precaution, we secure the use of Mailchimp with a consent for the “opt-in” and another for data processing in the USA.
Note on data processing in the USA
According to the case law of the European Court of Justice (judgment of July 16, 2020, Ref .: C-311/18 ("Schrems II")) there is no adequate level of data protection in the USA . In addition, government surveillance measures in the USA may result in which no adequate legal protection can be claimed against these measures. The data processing in the USA in connection with the newsletter is based on your consent within the meaning of Art. 49 Para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Shipping Companies & Merchandise Management
Forwarding of your Email Address to Shipping Companies for Information on Shipping Status
We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.
Use of an External Merchandise Management System
We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose your personal data as collected in the course of the order will be sent to Collmex, Lilienstr. 37, 66119 Saarbrücken
Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
The data processing described subsequently in this section, especially the setting of cookies, will be carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest:- in the needs-based and target-oriented design of our website, for example, with tools for analysis and statistics
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Use of Google Analytics
Facebook by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) https://www.facebook.com/policy.php
Instagram by Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA) https://help.instagram.com/155833707900388
Use of Vimeo
Rights of Persons Affected and Storage Duration
Duration of Storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.
Rights of the Affected Person
Right to Complain to the Regulatory Authority
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.
Right to Object
Last update: 20.07.2020